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Thailand’s e-Workforce Ecosystem Platform: Empowering the Digital Workforce for Industry 4.0

Thailand’s e-Workforce Ecosystem Platform: Empowering the Digital Workforce for Industry 4.0

As Thailand embarks on its ambitious journey towards becoming an innovation-driven economy under the Thailand 4.0 policy, the development of a skilled digital workforce has emerged as a critical priority. To address this challenge, the Ministry of Digital Economy and Society (MDES) has spearheaded the establishment of the e-Workforce Ecosystem Platform (EWE Platform), a comprehensive initiative aimed at building and strengthening the country’s digital talent pool.

The EWE Platform serves as a central hub for skill development, job matching, upskilling, and reskilling programs, catering to the evolving needs of the digital age. Its primary objectives include equipping Thai workers with the necessary digital competencies, facilitating the efficient allocation of skilled talents, and fostering a collaborative ecosystem among various stakeholders.

At the core of the platform lies a robust training infrastructure that offers a wide range of online courses, workshops, and resources focused on high-demand digital skills. These include areas such as data analytics, cybersecurity, cloud computing, and programming, enabling workers to acquire the knowledge and expertise required to thrive in the Industry 4.0 era. Furthermore, the EWE Platform serves as a job-matching marketplace, connecting skilled workers with employers seeking digital talents. This function not only assists companies in fulfilling their talent requirements but also provides opportunities for skilled individuals to find suitable employment opportunities aligned with their expertise. Recognizing the rapidly changing job market landscape, the platform also offers upskilling and reskilling programs, empowering existing workers to adapt and acquire new skills in response to evolving industry demands. This proactive approach ensures that Thailand’s workforce remains agile and competitive in the face of technological disruptions.

Underpinning the EWE Platform is a collaborative ecosystem that brings together various stakeholders, including educational institutions, training providers, government agencies, and private companies. This synergistic approach fosters knowledge sharing, resource optimization, and the development of comprehensive talent development strategies. Moreover, the platform facilitates talent mobility, enabling skilled workers to move across different industries and regions within Thailand and ensuring efficient distribution and utilization of digital talents throughout the country.

To expand the EWE Platform’s reach and impact, The MDES has appointed the Thailand Professional Qualification Institute (TPQI) to oversee national reform activities affecting the country’s integrated workforce management system. The reform plan for culture, sports, labor, and human resource development suggests linking government agencies’ online and offline training curriculums and workforce information to the platform system, allowing officers from all agencies to register on the platform.

monochrome photo of triangle shape digital wallpaper

Target individuals, students, job seekers, freelancers, retired seniors, vulnerable citizens, employers, and government agencies can now benefit from the EWE Platform through the official website of TPQI, which connects workforce data from each agency into big data and creates six key features: a digital competency credit bank to gather knowledge and work experiences; career guidance and skill check to assess users’ skills; an e-coupon to support those in need of upskilling, reskilling, or creating new skills through digital wallet (Paotang); an e-portfolio to record experiences; job matching to connect employers and skilled workers; and labor market data for planning workforce policy for future national improvement.

As the driving force behind this ambitious initiative, the MDES has undertaken a multifaceted role, encompassing policy formulation, funding allocation, stakeholder collaboration, promotion, and performance monitoring. The ministry’s unwavering commitment to developing a future-ready workforce underscores the critical importance of human capital in realizing Thailand’s aspirations of becoming an innovation-driven economy.

The EWE Platform represents a significant step toward preparing Thailand’s workforce for the challenges and opportunities of the digital age. By fostering a skilled and adaptable digital talent pool, this initiative not only supports the adoption of Industry 4.0 technologies but also positions Thailand as a competitive player in the global digital economy.

Author: Panisa Suwanmatajarn, Managing Partner.

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On October 25, 2021, the Cabinet has approved in principle on a draft Royal Decree on Supervision of Digital Platform Services Required to be Notified B.E. …. (“Draft Royal Decree”) in order to maintain the financial and commercial stability and provide protection to consumers and digital platform users.

The main issues of the Draft Royal Decree are as follow:

  1. Digital platform services are the service in providing a digital platform medium linkage between digital platform users and consumers by using computer network.
  2. Digital platform users are individuals or entities who offer products, services or properties to consumers via digital platform services regardless of whether they have registered for membership or account with the digital platform providers. Those have objectives related to trade, business, handcraft or profession. In addition, there might be more than one party of digital platform users on each digital platform.
  3. The Electronic Transactions Development Agency (ETDA) will be responsible and supervised the digital platform services required to be notified.
  1. The Draft Royal Decree will be applied to the digital platform service providers providing their services to the consumers in Thailand regardless to whether they have their establishment in Thailand or not. In case that the providers do not have their establishment in Thailand, they have to appoint their representative in Thailand and that such representative shall have its power in conducting any act on the digital platform providers behalf without any limitation on its obligations.
  2. The digital platform provides are required to notify to ETDA prior to commence its operation via electronic mean except the digital platform services fallen under other laws and regulations or under the announcement of committee. Also, they are required to notify to ETDA once they would like to stop its operation.

Currently, the Council of State is reviewing the Draft Royal Decree and it will be published and become enforced after the Cabinet grants its final approval.