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Thailand’s Draft Immigration Act and Hotel Act: A Major Step Towards Digitalization and Regulatory Reform

Background

Thailand is taking another significant step in its regulatory reform agenda through proposed amendments to the Immigration Act, B.E. 2522 (1979), and the Hotel Act, B.E. 2547 (2004). The draft legislation forms part of the government’s broader Regulatory Guillotine initiative, which seeks to eliminate unnecessary legal requirements, simplify administrative procedures, and reduce compliance burdens for both businesses and the public.

The proposed amendments are also intended to enhance Thailand’s competitiveness by creating a more foreigner-friendly regulatory environment that encourages investment, facilitates tourism, and supports economic growth. At the same time, the reforms modernize enforcement by replacing criminal fines for minor regulatory violations with administrative (disciplinary) fines, consistent with Section 77 of the Constitution of the Kingdom of Thailand.

1. Draft Immigration Act (No. ..), B.E. ….

1.1 Modernization of Administrative Structure

Draft Sections 3 and 4 update the terminology used throughout the Immigration Act to reflect the current organizational structure of the Royal Thai Police. The definition of “Director-General” is repealed, and all references to the “Director-General” are replaced with “Commissioner-General of the Royal Thai Police.” In addition, the term “Immigration Division” is updated to “Immigration Bureau.”

1.2 Removal of Outdated and Redundant Reporting Requirements

One of the most significant reforms is the reduction of reporting obligations imposed on foreign nationals.

Under Draft Section 5, which amends Section 37 of the Immigration Act:

  • Section 37(1) is repealed, removing the prohibition on temporary residents engaging in employment. Because employment of foreigners is already governed by the Foreign Business Act, B.E. 2542 (1999), and the Emergency Decree on the Management of Foreign Workers, B.E. 2560 (2017), this provision is considered redundant.
  • Section 37(2) is repealed, abolishing the requirement for foreigners to notify immigration officials of their place of residence. This obligation duplicates the TM30 reporting requirement already imposed on property owners, possessors, and hotel operators.
  • Sections 37(3) and 37(4) are repealed, eliminating the requirements to report changes of residence and temporary travel to another province exceeding 24 hours. These obligations had already been exempted in practice under the Royal Thai Police Regulations B.E. 2563 (2020).
  • Section 37(5) is retained, preserving the existing 90-day reporting requirement for long-term foreign residents. However, the Commissioner-General of the Royal Thai Police will be empowered to prescribe more flexible reporting methods, procedures, and timeframes.

1.3 Elimination of Duplicate Hotel Reporting

Draft Section 6 repeals Section 38 of the Immigration Act, removing the requirement for hotel operators to submit duplicate reports to immigration authorities. Hotel managers will instead report guest information solely under the Hotel Act, through a single, unified reporting mechanism.

1.4 Flexible Permanent Residence Quotas

Draft Section 7 repeals Section 40 of the Immigration Act, removing the existing statutory quota of 100 permanent residence approvals per nationality and 50 approvals for stateless persons each year. Annual quotas will instead be determined by the government based on Thailand’s prevailing economic and social circumstances.

1.5 Reform of Penalties

Draft Sections 8 and 9 repeal Sections 75, 76, and 77 of the Immigration Act, replacing criminal penalties for minor reporting violations with administrative (disciplinary) fines. This amendment reflects the policy set out in Section 77 of the Constitution, under which criminal sanctions are reserved for serious misconduct.

1.6 Transitional Provisions

Draft Section 10 provides that existing procedures relating to residence reporting, address notifications, and permanent residence applications will remain in effect for a transitional period of up to one year after the Draft Act comes into force.

1.7 Administration of the Act

Draft Section 11 designates the responsible Minister to oversee implementation and ensure continuity throughout the transition period.

2. Draft Hotel Act (No. ..), B.E. ….

2.1 Alignment of Definitions

Draft Section 3 introduces the definition of “Foreigner” into the Hotel Act, adopting the same meaning as under the Immigration Act to ensure consistency between the two statutes.

2.2 Digitalization of Hotel Guest Registration

Draft Section 4, which repeals and replaces Sections 35 and 36 of the Hotel Act, modernizes hotel guest registration by requiring hotel managers to maintain guest records electronically.

Hotel managers will be required to collect only the information necessary for regulatory purposes and to submit guest registration data electronically to the Registrar every 24 hours. The Registrar will then automatically transmit information relating to foreign guests to the Immigration Bureau, establishing a single-window reporting mechanism.

The amendment also authorizes the Department of Provincial Administration (DOPA) and the Registrar to compile and disclose guest registration information to other government agencies, where such disclosure is authorized by law and serves a legitimate public purpose.

In addition, Draft Section 9 requires DOPA to establish and maintain the electronic registration platform.

2.3 Transition to Paperless Administration

Draft Section 5 repeals Section 37 of the Hotel Act, eliminating the requirement for hotel operators to obtain replacement paper registers where records have been lost or destroyed. This amendment supports the transition to a fully electronic registration system.

2.4 Reform of Penalties

Draft Sections 7 and 8 amend the penalty provisions by replacing criminal sanctions with administrative (disciplinary) fines for violations of Sections 35 and 36. Part 2 of the Act is also renamed to reflect the revised enforcement framework.

2.5 Transitional Provisions

Draft Sections 10 and 11 permit hotels to continue using existing registration methods and forms, including the traditional Ro.Ro. 4 register, until the new electronic system and prescribed digital forms become fully operational.

2.6 Entry into Force

The responsible Minister will oversee implementation throughout the transitional period. The Draft Act will enter into force 30 days after its publication in the Royal Gazette.

Conclusion

The Draft Immigration Act and the Draft Hotel Act together represent a significant milestone in Thailand’s regulatory reform agenda. By eliminating overlapped requirements, introducing integrated digital administration, and replacing criminal penalties with proportionate regulatory fines, the proposed legislation seeks to create a more efficient legal framework while maintaining effective immigration control.

If enacted, these reforms are expected to reduce compliance costs for businesses, simplify immigration procedures for foreign nationals, improve inter-agency coordination, and strengthen Thailand’s attractiveness as a destination for international investors, skilled professionals, and tourists.

Author: Panisa Suwanmatajarn, Managing Partner.

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National Semiconductor Policy Committee Signals New Opportunities and Legal Considerations for High-Tech Investment

The Thai Government has recently emphasized the establishment of a National Semiconductor Policy Committee as a key mechanism to advance the country’s semiconductor ecosystem. The initiative reflects a broader industrial strategy aimed at positioning the country as a regional hub for advanced manufacturing and digital infrastructure, while supporting growth in artificial intelligence (AI), data centers, automation, electric vehicles (EVs), medical devices, and advanced electronics.

While further policy details and implementing measures are expected to emerge, the announcement sends an important signal to investors, technology companies, manufacturers, and research institutions regarding the Government’s long-term commitment to the semiconductor sector.

Strategic Importance of the Semiconductor Initiative:

Semiconductors are foundational technologies that support virtually all modern industries, from consumer electronics and telecommunications to automotive systems, healthcare technologies, and AI applications. As geopolitical tensions and supply-chain disruptions have prompted many countries to diversify semiconductor production and sourcing, governments across Asia have intensified efforts to attract semiconductor-related investments.

The establishment of a dedicated policy committee suggests that the Government intends to coordinate national efforts across multiple ministries and agencies, including investment promotion, infrastructure development, workforce training, research and development (R&D), and international partnerships.

The policy direction is also consistent with broader economic objectives aimed at moving up the value chain and attracting investments in high-value, technology-intensive industries.

Potential Impact on Investment Promotion:

One of the most immediate implications may involve the expansion or refinement of investment promotion measures administered by the Board of Investment (BOI).

Companies engaged in semiconductor manufacturing, integrated circuit design, wafer fabrication, assembly and testing, advanced packaging, electronic component production, and supporting services may benefit from enhanced incentives as the Government seeks to accelerate industry development.

Potential areas of focus may include:

  • Corporate income tax exemptions and reductions;
  • Import duty exemptions for machinery and raw materials;
  • Incentives for R&D activities;
  • Incentives linked to workforce development and technology transfer;
  • Facilitation of foreign investment and skilled personnel mobility; and
  • Support measures for strategic supply-chain investments.

Investors considering semiconductor-related projects should monitor future BOI announcements and sector-specific incentive packages that may emerge from the Committee’s policy recommendations.

Foreign Investment Structuring Considerations:

The semiconductor industry frequently involves cross-border investment structures, multinational operations, and strategic collaborations among technology developers, manufacturers, and research institutions.

Foreign investors entering the sector should carefully evaluate:

  • Foreign ownership restrictions under applicable laws;
  • BOI-promoted structures and associated privileges;
  • Land ownership and industrial estate considerations;
  • Cross-border service and licensing arrangements;
  • Transfer pricing implications; and
  • Regulatory approvals applicable to strategic technologies and infrastructure projects.

As semiconductor investments often involve significant capital expenditure and long-term commitments, early legal and regulatory planning will be critical to maximizing available incentives and ensuring compliance.

Technology Transfer and Intellectual Property Issues:

Technology transfer is expected to be a central component of any national semiconductor strategy.

Foreign technology providers and local partners will need to carefully structure arrangements relating to:

  • Patent licensing;
  • Trade secret protection;
  • Know-how transfer;
  • Joint development projects;
  • Employee invention ownership;
  • Confidentiality obligations; and
  • Post-termination use of technology.

Given the highly sensitive nature of semiconductor manufacturing processes and design technologies, robust intellectual property protection mechanisms will be essential. Companies should review existing IP portfolios and ensure that contractual arrangements clearly allocate ownership rights, usage rights, and commercialization rights.

Particular attention should be paid to the treatment of improvements and derivative technologies developed through local operations or collaborative R&D projects.

Growing Importance of Research and Development Collaboration:

The Government’s emphasis on workforce development and innovation suggests increased collaboration among industry participants, universities, research institutions, and public agencies.

Such collaborations may create opportunities for:

  • Joint R&D projects;
  • Government-supported innovation programs;
  • Academic-industry partnerships;
  • Research grants and funding mechanisms; and
  • Talent development initiatives.

However, collaborative arrangements often raise complex issues concerning intellectual property ownership, publication rights, confidentiality obligations, commercialization rights, and dispute resolution mechanisms.

Clear contractual frameworks should therefore be established at the outset of any collaborative project.

Supply Chain Compliance and Due Diligence:

As semiconductor supply chains become increasingly globalized and subject to heightened scrutiny, companies participating in the sector may face expanded compliance obligations.

Areas requiring attention may include:

  • Supply-chain transparency;
  • Export control regulations;
  • Sanctions compliance;
  • Cybersecurity requirements;
  • Data governance obligations;
  • ESG and sustainability standards; and
  • Supplier due diligence processes.

Businesses supplying multinational semiconductor manufacturers may encounter contractual requirements relating to responsible sourcing, cybersecurity controls, and environmental compliance.

Companies seeking integration into global semiconductor supply chains should assess whether their existing compliance programs meet the expectations of international customers and regulators.

Linkages with AI, Data Centers, EVs, and Advanced Electronics:

The Government has expressly linked semiconductor policy to broader strategic sectors including AI, data centers, automation, EVs, medical devices, and advanced electronics.

This interconnected approach may create opportunities beyond traditional semiconductor manufacturing. Companies involved in AI infrastructure, cloud computing, digital services, robotics, automotive electronics, battery technologies, and medical technology may also benefit indirectly from policies designed to strengthen the semiconductor ecosystem.

The result could be a more integrated technology cluster that attracts both upstream and downstream investment activities.

Looking Ahead:

The establishment of the National Semiconductor Policy Committee represents a significant policy signal regarding the Government’s industrial priorities and ambition to strengthen participation in global technology value chains.

While detailed implementation measures remain to be developed, the initiative is likely to influence future investment promotion policies, R&D support programs, infrastructure planning, workforce development initiatives, and international technology partnerships.

Businesses considering investments in semiconductor-related activities should closely monitor forthcoming regulatory developments and assess how evolving policies may affect their investment structures, intellectual property strategies, technology transfer arrangements, and compliance frameworks.

Key Takeaways:

  • Collaboration among industry, universities, and research institutions is likely to increase, making clear contractual allocation of intellectual property rights essential.
  • The National Semiconductor Policy Committee signals a coordinated national strategy to develop the semiconductor ecosystem and strengthen participation in global supply chains.
  • Semiconductor policy is expected to support broader growth in AI, data centers, EVs, medical devices, automation, and advanced electronics.
  • New or enhanced BOI incentives may emerge for semiconductor manufacturing, design, R&D, and supporting activities.
  • Foreign investors should review investment structures, regulatory requirements, and available promotion mechanisms at an early stage.
  • Technology transfer, trade secret protection, patent licensing, and ownership of R&D outcomes will become increasingly important legal considerations.
  • Companies seeking participation in semiconductor supply chains should strengthen compliance programs covering export controls, cybersecurity, ESG requirements, and supply-chain due diligence.

Author: Panisa Suwanmatajarn, Managing Partner.

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Thailand Launches THIM App to Streamline Arrivals for Foreign Travelers

Thailand’s Immigration Bureau is rolling out a new mobile application — THIM (Thailand Immigration Mobile Application) — that allows foreign nationals to register their arrival details prior to boarding their flight, with the aim of facilitating immigration procedures for entering and staying in Thailand.

Key Features

THIM offers a faster, more user-friendly alternative for travelers to submit arrival information. The registration process can typically be completed in under three minutes. The platform also supports group submissions, enabling information for up to 10 travelers to be entered and processed simultaneously — a feature that significantly reduces administrative burden for tour groups and families. Compared to the existing web-based system, which is often slower and less intuitive, THIM provides a considerably more convenient experience for inbound travelers.

What’s Next: THIM as a Super Application

Looking ahead, THIM is expected to evolve into a comprehensive “Super Application” serving all categories of foreign nationals in Thailand — including short-term visitors, long-term residents, and permanent residents. The platform will function as a one-stop service for immigration-related matters, enabling users to request official immigration documents, submit applications along with supporting materials, and communicate directly with immigration officers online. This digital-first approach is intended to reduce the need for in-person visits to Immigration Bureau offices.

Additional planned features include an appointment scheduling system to help minimize travel time and waiting periods, as well as an emergency assistance function that will allow registered users to contact the Tourist Police through the application around the clock, 24 hours a day, seven days a week.

Language Support

During the initial launch phase, THIM supports four languages: English, Russian, Japanese, and Chinese, reflecting Thailand’s largest inbound visitor demographics. Future updates are expected to extend language support to at least 15 additional languages to better accommodate travelers from a broader range of countries.

Availability and Current Status

THIM is currently available for download on both iOS and Android devices. At present, users can access the Thailand Digital Arrival Card (TDAC) registration system through the application. Additional features and services will be introduced in subsequent updates, with a full platform launch anticipated in August 2026.

Key Takeaways

THIM is available now on iOS and Android in a trial phase, with a full launch expected in August 2026.

Thailand’s Immigration Bureau is introducing THIM, a mobile application enabling foreign nationals to register arrival details before their flight.

Registration takes under three minutes, with support for group submissions of up to 10 travelers simultaneously.

Future plans include expanding THIM into a Super Application, incorporating document requests, visa applications, officer appointments, and 24/7 Tourist Police access.

The application currently supports four languages: English, Russian, Japanese, and Chinese.

Author: Panisa Suwanmatajarn, Managing Partner.

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Thai Customs Department to Launch Reformed Tariff e-Service Platform to Enhance Transparency and Reduce Corruption Risks

The Thai Customs Department (“CD”) is planning to modernize its tariff classification system through a restructured platform known as the “Tariff e-Service,” which is expected to launch in approximately August 2026. The reform is intended to address longstanding inefficiencies in import and export procedures, strengthen tariff classification services, and mitigate corruption risks. More broadly, it aims to improve transparency, streamline customs procedures, and provide businesses with greater certainty in tariff classification and regulatory compliance.

Background

The digitalization of customs tariff classification in Thailand began in November 2017 with the introduction of the original Tariff e-Service system. That platform comprised two principal services:

(1) a tariff classification ruling information service; and
(2) an electronic Advance Tariff Ruling service.

The system was designed to reduce import-related risks by enabling importers to identify applicable tariff classifications and duty rates prior to importation, and to request Harmonized System (HS) codes in advance through an online channel, thereby supporting more predictable cost planning.

However, following nearly a decade of operation and amid evolving global customs practices, the system has become increasingly outdated. Businesses have found certain functions unduly complex and difficult to navigate, contributing to procedural inefficiencies and inconsistencies in practice. In addition, the CD has long faced challenges relating to bribery, unlawful interference, redundant procedures, and limited transparency — conditions that have created opportunities for misconduct on the part of both government officials and private-sector participants.

To address these challenges, the CD is introducing a reformed Tariff e-Service platform designed to provide businesses and the public with more accessible tariff classification information. The platform will serve both as an electronic tariff classification tool and as a centralized database of rulings issued since the original system was launched. By making classification information more readily accessible and reducing reliance on manual processes, the new system is expected to improve consistency, transparency, and efficiency in customs administration.

Principal Features of the New Tariff e-Service

The new Tariff e-Service represents a shift toward a fully digital, standardized, and more transparent customs framework. Manual and discretion-based procedures will be replaced by a unified self-service platform through which businesses and members of the public can search tariff classifications and submit advance tariff ruling requests online by uploading product specifications, technical information, and images.

The platform will be integrated with Thailand’s National Single Window (NSW), consolidating access to trade-related information from multiple government agencies through a single interface. The integration covers tens of thousands of tariff lines, including approximately 9,400 product categories subject to permit requirements from 23 government agencies.

The platform will also serve as a centralized information resource, enabling users to identify tariff classifications, applicable tax rates, and import and export requirements more efficiently. Notably, access to advance tariff rulings — previously available only to registered business operators — will be extended to the general public. Rulings issued through the system will remain legally binding for up to three years, providing greater certainty for business planning and reducing reliance on case-by-case interpretations by individual customs officers.

Key enhancements introduced under the reformed platform include the following:

  • Electronic tariff classification rulings — Rulings and notifications will be issued electronically rather than by post. The prior requirement to register as an importer or exporter has been removed, enabling both the general public and new market entrants to submit requests more easily. The system provides real-time status tracking, allows customs officers to upload supporting documents directly to the platform, and enables rulings to be linked directly to import declaration forms.
  • Enhanced search functionality — Users will be able to search for tariff information using product characteristics and other identifying details without requiring specialized customs expertise. The platform consolidates information from multiple sources, including World Customs Organization (WCO) classification opinions, appeal decisions, and advance tariff rulings, while also displaying information on prohibited and restricted goods under applicable laws and notifications.

Implications for Thailand’s Customs Regulatory Framework

The introduction of the reformed Tariff e-Service represents a significant development in Thailand’s customs regulatory landscape, aimed at modernizing administrative procedures, improving operational efficiency, and strengthening transparency in customs administration.

By reducing reliance on physical documentation and manual processing, the system is expected to:

  • shorten processing times and improve service delivery;
  • facilitate the electronic issuance of tariff rulings; and
  • provide businesses with greater certainty in planning, cost estimation, and compliance management.

Users will be able to request tariff rulings directly through the platform by submitting product information — including descriptions and images — with rulings delivered electronically. This is expected to simplify access to official customs interpretations and reduce administrative delays.

From a governance perspective, the platform strengthens accountability by ensuring that all procedural steps are recorded and traceable, thereby reducing opportunities for misconduct. The adoption of technologies such as artificial intelligence (AI) and 3D X-ray scanning is expected to improve inspection accuracy, support risk-based targeting, and reduce reliance on randomized physical checks. Overall, the reform is expected to contribute to a more efficient, transparent, and reliable customs system that better supports trade facilitation and regulatory compliance in Thailand.

Key Takeaways for Importers, Exporters, and Regulatory Stakeholders

Businesses should benefit from greater certainty, improved access to customs information, and a more streamlined overall customs process.

The CD plans to launch the reformed Tariff e-Service in approximately August 2026, replacing the original 2017 platform with a modernized, fully digital tariff classification system.

The new platform is designed to be fully paperless and traceable, improving accountability and reducing corruption risks.

Integration with the National Single Window (NSW) will connect users to the requirements of multiple government agencies through a single interface.

Advance tariff rulings will be more accessible and will remain legally binding for up to three years, providing greater certainty for business planning and compliance.

Key enhancements include electronic rulings, real-time status tracking, document upload functionality, and direct linkage to import declaration forms.

The reform directly addresses longstanding challenges, including procedural complexity, inconsistent interpretations, administrative delays, and excessive reliance on officer discretion.

The adoption of AI and advanced inspection technologies is expected to improve inspection accuracy, enhance risk-based targeting, and reduce dependence on randomized physical checks.

Author: Panisa Suwanmatajarn, Managing Partner.

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Government Agencies Accelerate Work-from-Home Policies Through e-Office and Digital Government Initiatives

Introduction:

The public sector is continuing its digital transformation through expanded adoption of work-from-home (WFH) arrangements supported by electronic office systems and digital government infrastructure. In 2026, the government intensified these efforts as part of broader energy conservation measures while simultaneously advancing long-term public sector digitalization objectives.

Recent government directives signal a significant policy shift toward greater reliance on electronic document management, digital signatures, online collaboration tools, and cloud-based administrative platforms. Government agencies are therefore increasingly required to review and update internal regulations, operational procedures, and workforce management policies to support remote working arrangements without compromising public services, information security, or administrative accountability.

Cabinet Resolution Promoting Work-from-Home Arrangements:

On 10 March 2026, the Cabinet resolved that government agencies and state enterprises should immediately implement work-from-home measures for functions that do not directly involve public-facing services. The policy was introduced primarily as a response to energy concerns and rising fuel consumption, while also supporting broader governmental objectives relating to digital government development.

The Ministry of Digital Economy and Society (MDES) subsequently announced support for the policy through expanded utilization of the government’s e-Office platform and related digital systems. The initiative reflects the government’s continuing commitment to reducing paper-based administrative processes and promoting flexible work arrangements across the public sector.

e-Office as the Foundation for Remote Government Operations:

The e-Office platform serves as a centralized electronic office management system designed to enable government officials to perform their duties remotely while maintaining official administrative processes.

Core functionalities include:

  • Electronic document management (e-Document);
  • Digital workflow and document routing;
  • Electronic correspondence and records management;
  • Digital signature capabilities;
  • Online meeting and collaboration tools;
  • Task monitoring and reporting systems; and
  • Time attendance and work tracking functions through integrated Timesheet applications.

The system allows government personnel to access official documents, approve transactions, monitor workflow progress, and collaborate with colleagues from remote locations while preserving audit trails and administrative transparency.

According to government reports, more than 160 government agencies and local administrative organizations have already adopted the platform. Agencies may also utilize the Government Data Center and Cloud Service (GDCC) infrastructure to deploy e-Office solutions without incurring additional licensing costs.

Regulatory and Governance Considerations:

While technology enables remote work, successful implementation requires corresponding adjustments to internal regulations and administrative procedures.

Government agencies adopting WFH arrangements should review and update internal rules governing:

Performance Management and Supervision

Traditional attendance-based supervision may no longer be suitable in a remote work environment. Agencies should establish clear frameworks for:

  • Work assignment and delegation;
  • Deliverable-based performance measurement;
  • Reporting obligations;
  • Monitoring mechanisms; and
  • Accountability requirements for remote personnel.

The emphasis should shift from physical presence toward measurable outputs and documented performance indicators.

Working Hours and Attendance Controls

Although work may be performed remotely, agencies remain responsible for ensuring compliance with official working-hour requirements.

Appropriate measures may include:

  • Electronic attendance recording;
  • Timesheet systems;
  • Activity reporting requirements;
  • System log monitoring; and
  • Supervisor approval procedures.

Clear policies should be established regarding availability, response times, and communication expectations during official working hours.

Information Security and Data Protection

Remote access to government systems introduces cybersecurity and information security risks.

Agencies should establish policies addressing:

  • Secure remote access protocols;
  • Authentication requirements;
  • Use of government-issued devices;
  • Confidentiality obligations;
  • Storage and transmission of official information; and
  • Incident reporting procedures.

Particular attention should be given to sensitive government information and compliance with applicable cybersecurity and data governance requirements.

Continuity of Public Services

A fundamental principle of the government’s WFH policy is that public services must not be adversely affected.

Accordingly, agencies should identify:

  • Functions suitable for remote work;
  • Essential on-site operations;
  • Minimum staffing requirements;
  • Public service continuity plans; and
  • Escalation procedures for urgent matters.

Several agencies have adopted rotational work arrangements to balance operational efficiency with service delivery obligations.

Sector-Specific Implementation

Certain government sectors have already introduced tailored WFH frameworks.

For example, the Ministry of Public Health has implemented rotational remote-working arrangements designed to maintain uninterrupted healthcare services while reducing on-site staffing levels where operationally feasible.

Such approaches demonstrate that WFH implementation is not intended as a uniform solution across all agencies but rather as a flexible framework that must be adapted according to each organization’s operational requirements and public service responsibilities.

Implications for Government Agencies:

The 2026 policy initiative reflects a broader transition from temporary remote working measures toward institutionalized digital government operations.

Government agencies should therefore consider:

  • Updating internal regulations to formally recognize remote work arrangements;
  • Expanding deployment of e-Office and digital workflow systems;
  • Establishing objective performance evaluation frameworks;
  • Enhancing cybersecurity and data governance controls;
  • Developing clear WFH eligibility criteria; and
  • Ensuring uninterrupted public service delivery.

As digital government infrastructure continues to mature, WFH arrangements are likely to become a permanent component of public sector administration rather than merely an emergency or temporary measure.

Key Takeaways:

  • The Cabinet has directed government agencies and state enterprises to implement WFH arrangements for non-public-facing functions as part of energy conservation and digital transformation initiatives.
  • The government’s e-Office platform serves as a key technological enabler, providing electronic document management, digital signatures, workflow automation, online collaboration, and work tracking capabilities.
  • Agencies should revise internal regulations governing performance management, attendance monitoring, information security, and service continuity to accommodate remote work environments.
  • Cybersecurity, data protection, and accountability remain critical compliance considerations when implementing WFH policies.

The 2026 initiative represents a significant step toward long-term digital government operations and greater institutional adoption of flexible working arrangements within the public sector.

Author: Panisa Suwanmatajarn, Managing Partner.

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ETDA: Proposed Overhaul of Thailand’s Electronic Transactions Act – Modernizing for the Digital Economy

Thailand’s existing Electronic Transactions Act B.E. 2544 (2001, as amended) has served as the foundational legal framework for electronic transactions for over two decades. Enacted in an earlier era of digital adoption, it primarily addressed basic electronic signatures, data messages, and recognition of electronic records. However, it increasingly struggles to accommodate rapid technological advancements, including automated contracting systems, electronic transferable instruments (such as e-bills of lading), cloud-based data storage, digital identity solutions, and complex cross-border digital platforms.

Limitations in the current law—such as uncertainty around the reliability and evidentiary weight of electronic data, rigid requirements that do not flexibly support emerging technologies without additional regulations, and enforcement gaps—hinder full digital transformation. This creates friction for businesses adopting paperless processes, e-commerce, fintech, logistics, and other innovative models central to Thailand 4.0 and the broader digital economy.

Many jurisdictions have proactively updated their frameworks to address these challenges. The United Nations Commission on International Trade Law (UNCITRAL) Model Laws on Electronic Commerce, Electronic Signatures, and Electronic Transferable Records have influenced reforms worldwide. Countries like Singapore, the EU (with eIDAS and related directives), and others have introduced technology-neutral rules, enhanced trust services, liability frameworks for service providers, and specific provisions for electronic equivalents of negotiable instruments. These updates boost legal certainty, reduce compliance burdens, facilitate international trade, and stimulate innovation while maintaining consumer and business protections.

Key Changes in the Draft Act and UNCITRAL Alignment:

The Electronic Transactions Development Agency (ETDA) has proposed a comprehensive Draft Electronic Transactions Act for public hearing (comments due by June 15, 2026). The draft represents a substantial rewrite rather than a simple amendment. It shifts Thailand toward a more technology-neutral, principles-based, and trust-oriented framework, building on the original law’s foundations while incorporating newer UNCITRAL instruments.

Major Changes from the Current Law:

Broader Legal Recognition of Electronic Data and Transactions: Electronic records that are accessible, reusable, and retain integrity will satisfy requirements for “writing,” originals, retention, and evidence across civil, criminal, and procedural contexts. Electronic transactions become the default/preferred mode. This significantly expands functional equivalence beyond the 2001 Act’s more limited scope.

Electronic Signatures, Seals, Timestamps, and Notices: Reliable electronic methods (or ETDA-prescribed ones) fulfill signature, seal, timestamp, and registered mail requirements. Public announcements can shift to verified online platforms. New emphasis on electronic seals and reliable timestamps strengthens evidentiary value.

Reliable Methods, Certification, and Burden of Proof: Introduction of “reliable electronic methods” with ETDA recognition/certification. When approved systems are used, the burden and cost of disproving reliability shift to the challenger. This provides stronger legal certainty and incentivizes certified solutions.

Automated and Electronic Contracting: Explicit validation of contracts formed by automated systems (with or without human intervention), plus detailed rules on attribution, receipt acknowledgment, timing/place of dispatch, input error correction, and verification methods.

New Regime for Electronic Transferable Instruments: A dedicated framework for e-bills of lading, warehouse receipts, promissory notes, etc., including exclusive control (equivalent to possession), transfer, endorsement, amendment, integrity, and paper-electronic conversion. This is a major addition.

Regulation of Service Providers: Broader coverage of identity proofing, e-signatures, timestamping, data storage, and related services. Replaces rigid licensing with a voluntary certification (“trust mark”) scheme, risk management, cybersecurity, and complaint-handling obligations. Liability protections for compliant providers, with transitional recognition for existing licensees.

Strong UNCITRAL Alignment:

Builds on the original Act’s foundation in the Model Law on Electronic Commerce (1996) and Electronic Signatures (2001).

Incorporates the Electronic Communications Convention (ECC, 2005) — Thailand acceded in 2025 — for automated contracting and international rules.

Adopts principles from the Model Law on Electronic Transferable Records (MLETR, 2017) for e-transferable instruments.

Aligns with the Model Law on Electronic Identity and Trust Services (MLIT, 2022) through trust services, certification, and technology-neutral identity frameworks.

Supports overall technology neutrality and functional equivalence, enhancing interoperability under initiatives like the Framework Agreement on Cross-border Paperless Trade (CPTA).

Business Impacts and Preparation Steps:

The Draft Act would lower barriers to digital operations, reduce paper dependency, streamline contracting and record-keeping, and improve cross-border compatibility. Sectors like trade finance, logistics, e-commerce, fintech, cloud services, and digital identity providers stand to benefit significantly.

New compliance expectations include system reliability, risk management, cybersecurity, audits, and vendor due diligence. Businesses may need to update processes, contracts, policies, and user interfaces.

Businesses should prepare by:

Reviewing current electronic systems against emerging “reliable method” standards.

Assessing exposure as service providers or users.

Monitoring ETDA subordinate regulations, certifications, and guidance.

Updating contracts, terms, privacy notices, and record-retention policies.

Enhancing cyber security and complaint-handling mechanisms.

Current Status and Next Steps:

The Draft Act is currently in the public hearing phase (comments due by June 15, 2026). Following consultation, it will undergo refinement, Cabinet approval, parliamentary review, and publication in the Government Gazette.

Implementation is not immediate: The law would generally take effect 180 days after Gazette publication, with ETDA issuing subordinate rules, standards, and certification procedures (targeted within 180 days post-publication, though effective timelines may extend). Full industry adaptation and technical rollout could span months to years. Existing providers receive transitional support.

Key Takeaways:

The Draft Act modernizes Thailand’s electronic transactions framework through broader recognition, new instruments for digital trade, and a flexible certification model — strongly aligned with evolving UNCITRAL standards.

It addresses longstanding limitations while promoting trust, innovation, and paperless processes across private and public sectors.

Businesses should proactively assess impacts, strengthen systems, and participate in the ongoing public consultation.

Successful implementation will enhance Thailand’s digital economy competitiveness, though it requires coordinated regulatory and industry efforts over the coming years.

Author: Panisa Suwanmatajarn, Managing Partner.

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Introducing a 200% Tax Deduction Incentive for Digital Transformation of SMEs

Introduction:

As digital transformation continues to reshape business operations and competitiveness, the Thai Government has introduced a significant tax incentive aimed at encouraging small and medium-sized enterprises (SMEs) to adopt digital technologies. Pursuant to the Royal Decree Issued Under the Revenue Code (No. 802) B.E. 2569 (2026), eligible SMEs are entitled to claim a tax deduction of up to 200% of qualifying expenditures incurred for the acquisition of digital products and services.

The measure forms part of Thailand’s broader strategy to accelerate digital adoption, enhance productivity, and strengthen the competitiveness of domestic businesses in the digital economy.

Overview of the Tax Incentive:

Under the Royal Decree, qualifying SMEs may deduct eligible digital-related expenses at twice the actual amount incurred for corporate income tax purposes. The enhanced deduction applies to expenditures relating to digital products and services procured from vendors or service providers registered or certified by the Digital Economy Promotion Agency (DEPA).

The incentive covers a wide range of digital investments, including:

  • Software acquisition and licensing fees;
  • Cloud computing and digital platform services;
  • Enterprise resource planning (ERP) and business management systems;
  • Smart devices and digital hardware;
  • Digital technology consulting and implementation services;
  • Cybersecurity solutions and related digital services; and
  • Other digital products or services approved under the applicable DEPA framework.

The policy is intended to lower the effective cost of digital adoption while encouraging businesses to modernize their operations and improve efficiency.

Eligible Businesses:

To qualify for the enhanced deduction, a taxpayer must satisfy the SME criteria prescribed under the Royal Decree. Specifically, the business must:

  • Have paid-up registered capital not exceeding THB 5 million as of the end of the accounting period; and
  • Generate annual revenue not exceeding THB 30 million.

Only businesses meeting both conditions are eligible to claim the incentive.

Deduction Amount and Limitation:

Eligible expenditures may be deducted at 200% of the actual amount paid, subject to a maximum qualifying expenditure of THB 300,000.

For example, if an eligible SME incurs THB 150,000 in qualifying software or digital service expenses, it may claim a tax deduction of THB 300,000 when calculating its corporate income tax liability.

The incentive applies to qualifying expenditures incurred between 24 June 2025 and 31 December 2027.

Practical Tax Benefits:

The enhanced deduction effectively reduces the taxable profit of qualifying businesses and lowers their corporate income tax burden.

For instance, if a company purchases an eligible system for THB 300,000:

  • Under normal tax rules, the company may deduct THB 300,000 as an expense.
  • Under the Royal Decree, the company may deduct THB 600,000.

The additional THB 300,000 deduction reduces taxable income and can generate meaningful tax savings, particularly for growing businesses investing in digital infrastructure.

Beyond the immediate tax benefit, the incentive encourages SMEs to accelerate investments in technology that may improve operational efficiency, data management, customer engagement, and cybersecurity resilience.

Compliance Considerations:

Businesses seeking to utilize the incentive should carefully consider the following legal and tax compliance issues.

Verification of DEPA Registration:

The enhanced deduction is available only for qualifying purchases or services obtained from vendors and service providers that have been registered or certified under the relevant DEPA program. Businesses should conduct appropriate due diligence before entering into transactions.

Qualification of Expenditures:

Not all technology-related expenditures automatically qualify for the enhanced deduction. Businesses should review whether a particular expense falls within the categories recognized by the Royal Decree and relevant implementing regulations.

Interaction with Other Tax Incentives:

Companies receiving benefits under other incentive regimes, including Board of Investment (BOI) promotion programs or research and development tax incentives, should evaluate whether multiple incentives may be claimed concurrently and ensure compliance with any anti-double-dipping restrictions.

Policy Significance:

The introduction of the 200% tax deduction reflects Thailand’s continued commitment to promoting digital transformation among SMEs. By reducing the after-tax cost of digital investment, the Government aims to encourage broader adoption of modern technologies and strengthen the country’s digital economy.

For many SMEs, the measure presents a timely opportunity to invest in software, cloud solutions, cybersecurity systems, and digital business processes while simultaneously benefiting from substantial tax savings.

Key Takeaways:

  • Eligible SMEs with paid-up capital of not more than THB 5 million and annual revenue not exceeding THB 30 million may claim a 200% tax deduction for qualifying digital expenditures.
  • The incentive applies to expenditures on software, digital services, smart devices, cloud solutions, cybersecurity systems, and other approved digital technologies.
  • Qualifying products and services must be purchased from suppliers or service providers registered or certified by DEPA.
  • The enhanced deduction is available for expenditures incurred from 24 June 2025 through 31 December 2027.
  • The maximum qualifying expenditure eligible for the enhanced deduction is THB 300,000.
  • Businesses should maintain comprehensive supporting documentation and verify eligibility requirements before claiming the incentive.
  • The measure represents a significant opportunity for SMEs to reduce tax liabilities while accelerating digital transformation initiatives.

Author: Panisa Suwanmatajarn, Managing Partner.

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AI-Powered Assistant “Nok Krasip” Launched to Empower SME Retailers Through Digital Tools

The government has introduced “Nok Krasip” (Whispering Bird), an AI chatbot assistant integrated into the “Thung Ngern” mobile application. This forms part of the “Thai Help Thai Plus 60/40” program, designed to support small retailers and community businesses with practical digital solutions.

Program Context:

This initiative underscores efforts to strengthen the grassroots economy by equipping micro, small, and medium-sized enterprises (MSMEs) — particularly traditional shops — with accessible technology. The Thung Ngern application serves as a central platform for financial and business management, with the AI feature representing a key advancement in providing real-time insights.

Core Features of the AI Assistant:

Nok Krasip delivers user-friendly tools tailored for retailers with limited technical expertise:

•  Sales Analysis: Automatic summaries of daily sales performance, transaction trends, peak periods, and inventory suggestions.

•  Raw Material Price Monitoring: Real-time market price data for essential commodities such as meats and other inputs, drawn from official sources.

•  Cost and Profit Analysis: Simple calculations that compare input costs with selling prices to support better pricing and margin decisions.

•  Intelligent Chatbot: Instant answers to questions about the program and application functions, featuring preset options for quick navigation.

The assistant is available in Thung Ngern version 5.50.0 and higher for eligible registered users.

Legal and Regulatory Considerations:

The introduction of this AI tool carries several implications for businesses operating in the digital economy:

•  Data Privacy Compliance: Processing of sales, inventory, and transaction data requires adherence to the Personal Data Protection Act B.E. 2562 (PDPA). Platform operators should maintain clear consent mechanisms and transparent data handling practices, especially when information is shared with government entities.

•  Digital Transaction Governance: The tool supports broader goals of fair digital commerce and MSME empowerment, aligning with regulations on electronic transactions, consumer protection, and platform responsibilities.

•  Cybersecurity and Procurement Standards: Government-backed digital services typically involve cybersecurity requirements and public technology procurement rules.

•  Intellectual Property Aspects: Issues may emerge concerning ownership of AI-generated insights, underlying datasets, and developed algorithms.

Practical Guidance for Stakeholders:

•  Retailers and MSMEs: Participants should review the application’s terms of service and data policies prior to extensive use. While the AI can enhance operational efficiency, it should supplement — not substitute — professional financial advice.

•  Platform Operators and Partners: Entities involved in such ecosystems should monitor evolving rules on data governance and electronic transactions.

•  Risk Management: Businesses adopting AI tools are advised to implement robust cybersecurity protocols and include appropriate contractual safeguards regarding accuracy and liability.

Key Takeaways:

•  The AI assistant Nok Krasip provides accessible, practical tools that help small retailers analyze sales, control costs, and make informed decisions.

•  Integration into the Thung Ngern application advances digital inclusion for MSMEs participating in government support programs.

•  Stakeholders should prioritize PDPA compliance, data security, and clear policies when leveraging such government-supported AI platforms.

•  This development signals continued focus on technology-driven support for the traditional retail sector, potentially improving competitiveness and access to future financing opportunities.

This article provides general information only and does not constitute legal advice. Readers should seek qualified professional counsel for matters specific to their situation.

Author: Panisa Suwanmatajarn, Managing Partner.

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Thailand’s Proposed Updates to the Non-Preferential Certificate of Origin Framework for Exports to the United States and the European Union

The Department of Foreign Trade (DFT) is conducting a public hearing from 1 April to 15 April 2026 on a draft notification concerning the verification of product origin for the issuance of Non-Preferential Certificates of Origin (“C/O“) for exports to the United States and the European Union (the “Draft Notification“).

The Draft Notification seeks to strengthen the criteria, procedures, and verification mechanisms governing origin certification for surveillance goods in relation to C/O issuance, in alignment with prevailing international trade measures. Key objectives include reinforcing monitoring systems, enhancing inter-agency coordination, and improving the verification of high-risk goods. These measures are intended to address risks of transshipment, origin misrepresentation, and evasion of anti-dumping duties and elevated tariffs, as well as to prevent circumvention of trade measures through the misuse of C/Os in customs declarations.

Key Principles and Implementation Framework

The Draft Notification introduces a mandatory origin verification mechanism for exporters seeking to obtain C/Os for surveillance goods destined for the United States and the European Union. Under this framework, exporters intending to declare Thai origin to foreign customs authorities via a C/O are required to undergo prior origin verification of the goods with the DFT. This requirement applies to goods listed in the annex as surveillance products, comprising 9 product groups for exports to the EU and 67 product groups for exports to the United States, all of which are subject to trade measures due to risks of origin misrepresentation.

1. Verification Procedure

Exporters must submit an application for origin verification through the DFT’s electronic system, together with relevant information and supporting evidence pertaining to the production process. The DFT will assess the origin qualifications of the goods and communicate the verification results through the same system. The results will serve as supporting evidence for subsequent C/O applications and will remain valid for a period of two years.

2. Enforcement

To monitor and enforce compliance with the mechanism, the DFT is empowered to conduct on-site inspections of business premises, production facilities, and storage locations where doubt arises regarding the production process — whether before or after the issuance of a verification result — in order to verify adherence to the applicable rules of origin.

3. Revocation

The DFT is further empowered to revoke a verification result where it is established that goods have been falsely declared as originating from Thailand through the use of a C/O, or where changes in production or export information result in non-compliance with the relevant rules of origin. In such cases, the revoked verification result may no longer be relied upon for future C/O applications.

Conclusion

The Draft Notification represents a significant tightening of Thailand’s non-preferential certificate of origin regime, particularly with respect to high-risk export categories. By introducing a mandatory pre-verification mechanism supported by electronic processing, enhanced inspection powers, and revocation authority, the DFT aims to strengthen the integrity of origin certification and ensure greater compliance with international trade rules. If implemented, the measure is expected to increase regulatory scrutiny for exporters while simultaneously enhancing the credibility and transparency of Thai export documentation in key markets, namely the United States and the European Union.

Key Takeaways

The primary objective is to prevent origin misrepresentation and circumvention of trade measures.

Mandatory origin verification is required prior to the issuance of non-preferential C/Os for exports to the United States and the European Union.

The requirement applies to surveillance goods across 9 EU product groups and 67 US product groups.

Applications are submitted and processed through an electronic system, with verification results valid for two years.

The DFT retains authority to conduct on-site inspections and revoke verification results where warranted.

Author: Panisa Suwanmatajarn, Managing Partner.

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Super License: The Draft Act on Facilitation in the Consideration of Licenses and Provision of Services to the Public

The Draft Act on Facilitation in the Consideration of Licenses and Provision of Services to the Public, widely known as the “Super License” law, constitutes a major reform to Thailand’s administrative licensing and public service framework. It revises and expands upon the Facilitation of Licensing by Government Agencies Act B.E. 2558 (2015), aiming to reduce bureaucratic obstacles, enhance transparency, integrate digital processes,  foster a more efficient and applicant-centered administration.

1. Background:

The initiative traces its origins to evaluations of the 2015 Act, which demonstrated effectiveness in facilitating public interactions with government agencies but revealed opportunities for improvement amid evolving economic, social, and technological conditions. The Office of the Public Sector Development Commission (OPDC) proposed revisions to minimize unnecessary procedures, discretionary decisions, and compliance burdens while aligning with digital government objectives under the Electronic Government Operations Act B.E. 2565 (2022).

The draft was approved in principle by the Cabinet on April 2, 2024, and underwent public hearings (including a third round from September 20 to October 11, 2024) before review by the Office of the Council of State. It advanced through parliamentary consideration in 2025, passing reviews in both the House of Representatives and the Senate. Progress paused due to parliamentary dissolution prior to final enactment.

2. Key Provisions:

The draft organizes reforms across general principles, procedural enhancements, licensing mechanisms, service delivery improvements, periodic evaluations, centralized systems, and accountability measures. Core provisions include:

•  Expanded Scope: Application extends beyond licenses to registrations, notifications, approvals, and broader public services provided by state agencies, ensuring uniform standards.

•  Mandatory Public Handbooks: Authorities must publish detailed, standardized handbooks specifying criteria, procedures, documents, fees, timelines, conditions, and electronic options, with prohibitions on redundant requests and immediate deficiency notifications.

•  Streamlined Processing: Immediate verification of completeness upon receipt; strict timeline adherence with delay notifications (every 15 days) and explanations for extensions beyond 30 days; oversight by the Commission on Public Sector Development for persistent issues.

•  Automatic Renewal via Fee Payment: Renewal deemed effective upon fee payment for designated licenses (per ministerial regulations), reducing formal re-applications while maintaining compliance monitoring.

•  Super License (Principal License) Mechanism: The Cabinet may designate a principal license for activities requiring multiple approvals; issuance automatically grants subsidiary permissions, enabling single-point completion for sectors like factory construction, hotels, spas, and energy projects.

•  Extended or Permanent Validity: Licenses to have indefinite duration or a minimum five-year term where appropriate, replacing frequent short-term renewals.

•  Provisional/Trial Operations: Low-risk activities permitted temporarily via notification or registration pending full approval, with refinements toward notification systems recommended.

•  Centralized One-Stop and Electronic Centers: Joint physical/digital centers for submissions, inquiries, payments, and tracking; a national electronic central reception center (potentially with private involvement under data protection) forwards applications within one working day and monitors progress.

•  Fast-Track and Multilingual Support: Accelerated channels for urgent cases; forms and information available in English and other languages upon request.

•  Accountability Measures: Procedural violations (e.g., untimely processing, redundant demands) constitute disciplinary offenses for officials.

These elements collectively promote efficiency, digital integration, and reduced discretion while safeguarding public interests.

3. Impact to the Public:

The reforms promise tangible benefits for citizens, entrepreneurs, and investors:

•  Simplified access to services through consolidated processes and single-point submissions, reducing time, costs, and repeated interactions.

•  Greater transparency via mandatory handbooks, clear timelines, and limited discretion, minimizing opportunities for arbitrary decisions or corruption.

•  Faster business commencement, particularly for low-risk activities via provisional operations and automatic mechanisms, supporting economic activities in manufacturing, tourism, hospitality, and emerging sectors.

•  Enhanced competitiveness by improving Thailand’s ease of doing business rankings, attracting domestic and foreign investment, especially in high-value industries such as data centers, semiconductors, and modern agriculture.

•  Improved accessibility for non-Thai speakers and international applicants through multilingual support and digital channels.

Overall, the legislation prioritizes user convenience and national economic growth without compromising regulatory integrity.

4. Current Status:

As of mid-March 2026, the draft has secured prior approval from both the House and Senate but requires reaffirmation following parliamentary dissolution. Public discussions and media coverage in early March 2026 highlight cross-party recognition of its value, positioning it as a continuation of established reform efforts. No enactment has occurred, but momentum suggests active preparation for legislative progression.

5. Key Takeaways:

•  The Super License initiative modernizes governance by emphasizing efficiency, digital tools, and centralized services over fragmented approvals.

•  It exhibits policy continuity across administrations, demonstrating that beneficial reforms transcend political boundaries for national advantage.

•  Successful enactment could substantially alleviate bureaucratic burdens, boost investment attractiveness, and elevate public service quality.

•  Effective rollout will hinge on robust inter-agency coordination, digital infrastructure development, and periodic reviews (every five years) to adapt to future needs.

This proposed legislation underscores Thailand’s commitment to administrative modernization and enhanced competitiveness.

Author: Panisa Suwanmatajarn, Managing Partner.

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